Privacy Statement

This Privacy Statement refers to the confidentiality of personal data collected in the process of registering the Buyers of the Internet site healthfromnature-shop.com or in the process of registration of the Beneficiary of Products and Actions Notice of the healthfromnature-shop.com web site. This Privacy Statement is an integral part of the Company’s General Terms and Conditions and the General Terms and Conditions of the Market Squad.

Health From Nature s.r.o. as a web site service provider, healthfromnature-shop.com adheres to the applicable regulations with a view to protecting the privacy of its Customers and Users, and in particular the EU Universal Declaration of Human Rights. This document describes how to handle the Health From Nature s.r.o. Vondroušova 1186 / 33, Praha 16300, Czech Republic handles personal data.

Users of the healthfromnature-shop.com Customers (hereinafter referred to as Buyers) and Users of Product and Share Information Clients Users (hereinafter Users) are required to read all the information on this page to help you understand what information Health From Nature s.r.o. collects and processes, for what purpose, based on which legal basis, with whom and why it shares, which safeguard measures, and what are your rights related to access to personal information, correction, deletion and your right to complaint.

Any Buyer or User who has any questions about personal data may send an e-mail to sales@healthfromnature-shop.com

By accepting this Statement of Privacy by clicking on the Customer’s registration or by logging in to the Website of the Ecolabel by the recipient of products and actions notices, the Customer, the Buyer or User confirms that he has read, understands and agrees with the processing of personal information as set out in this Statement.

What kind of personal data collects and processes Health From Nature s.r.o. through healthfromnature-shop.com web site?

When registering a person for the Customer healthfromnature-shop.com website, Health From Nature s.r.o. will ask the future buyer to provide certain information about themselves (personal information) such as name and surname, address (including zip code), e-mail address, telephone number, birth date (optional), username and password.

Once a person registers for the Buyer, he has the opportunity to access the Loyalty Program located within the Buyer profile. Access to the Loyalty Program is in no way binding. Health From Nature s.r.o. at the time of application, ask the Customer for specific personal information: Name and surname, address, city and postal code, phone number (optional), cell phone number, date of birth and sex. Customer acknowledges that he agrees to processing personal information by clicking on the sign-in button.

When registering a person for the recipient of the product information and actions of the healthfromnature-shop.com website, Health From Nature s.r.o. will ask the future User to enter information about themselves (personal data) and the name (optional) and email address.

Giving personal data is a decision of the Buyer or the Customer. If the Customer or the Customer does not provide the required mandatory information for the specific activity that requires them, he / she will not be allowed to engage in such activity because without such data the activity will not be technically feasible.

Apart from these data, we automatically collect data from your computer, which may include an IP address, and there are also situations where we automatically collect other types of data such as the date and time of access to the healthfromnature-shop.com web site, hardware, software, or Internet browser you use as both your operating system and your application version and your language settings.

We can also collect information about clicks and healthfromnature-shop.com pages displayed to you. healthfromnature-shop.com recommends Buyers to take care of their Healthfromnature-shop.com web site user account passwords. When choosing a password combination, we recommend that you combine the upper and lower case letters and numbers, and make sure you use a password of at least six characters. We recommend periodically changing the password (at least once per year).

To what purpose do Health From Nature s.r.o. collect and process personal data?

Health From Nature s.r.o. collects and processes personal information of Buyer’s web site healthfromnature-shop.com for the purpose of conducting a secure authentication of Buyers who access the healthfromnature-shop.com web site, realization of a purchase or service agreement, delivery of goods to the Buyer, communication with the Buyer, possible legal procedures related to the realization of the contract, and we also apply automated processing processes to continuously improve our processes in the interests of Customers in order to make the Customer’s offer more individualized and to better tailor our product and service offerings to Customers’ habits and needs. Health From Nature s.r.o. collects and processes personal data of Buyers registered in the Loyalty Program for the purpose of creating personalized content through automated data processing processes.

Health From Nature s.r.o. collects and processes personal information of the Beneficiary of products and actions notices for the purpose of sending notices, calls for participation in prize-giving tenders via e-mail, social networks or other communication the channels you have previously applied for, possible legal procedures related to the implementation of the contract, to create a user profile with a view to receiving individual notifications, market research and improving the efficiency and quality of our services.

We do not collect data on children. If we believe that such information has been passed to us without the consent of parents or guardians of children under the age of 16, we will remove them without delay. Juveniles under 16 years of age may not use the Health From Nature s.r.o.  Website. No part of the EQUIP website is designed to attract anyone under the age of 16.

What is the legal basis for processing personal data?

By entering your personal data and by confirming (clicking) the acceptance of the General Terms and Conditions and this Statement of Privacy, you enter into a contractual relationship that is the basis for the purchase of the products and services of the customer’s choice on the Health From Nature s.r.o.  web site, which is contained in the General Terms and Conditions the processing of these personal data is lawful because actions are taken at the Customer’s request for the purpose of realizing the purchase of products and services upon customer’s order, and the contract concluded with the customer as a respondent party. The buyer applying for the Loyalty Program, entering their personal information and confirming (clicking) the button Signing, gives you the privilege of processing your personal information.

A user applying for product and action alerts by entering their data on the Health From Nature s.r.o.  web site and double confirmation of the correctness of the e-mail address gives you the privilege of processing your personal information. The Privilege may be withdrawn at any time by the notice of the address of the personal data protection officer sales@healthfromnature-shop.com

With which recipients does Health From Nature s.r.o.  share personal information?

Health From Nature s.r.o. will not share personal data of Buyer or Customer with other parties except in the cases specified in the next item and in the situation when the positive regulations require.

Health From Nature s.r.o.  will, when this requires the realization of a purchase agreement for a product or a customer’s order, to share Customer’s personal information with:

  1. Providers of a distribution service of goods with a permanent contract and for this purpose to fulfill orders, deliver package, send e-mail and e-mail. The Distribution Service Provider may ask the Buyer to inspect his ID at the moment of delivery of the package when the goods are picked up, all for the purpose of delivering the package and records of who took over the package. If the Buyer refuses to provide this information, the package will not be delivered to him.
  2. The Service Provider’s Service Provider in the event the Buyer submits an objection, advertises the product and is required to review the product or ask for service of the product that he has purchased and all for the purpose of realizing the repair, servicing or inspection of the product by an Authorized Service.
  3. The seller of the product in a specific purchasing process when the Health From Nature s.r.o. the authorized dealer at the Health From Nature s.r.o. marketplace (see the General Terms and Conditions of the Marketplace) in which case the seller who issues the invoice and delivers the goods must have information on the registered customer at the EU market. In this case, the Buyer’s personal information is transmitted to the seller: name, surname, address.
  4. Sponsors of prize-giving tenders in the process of awarding the prize to the winner of the prize, when the Health From Nature s.r.o. , which is the organizer of the prize competition in the rules of the prize competition, indicates that the award will be sponsored by the winner.

Processing personal data in the process of paying credit and debit cards

At the moment of payment at the Health From Nature s.r.o.  website, as a condition of payment of products and services, credit and debit cards require Buyer to activate the payment process via the Corvus INFO d.o.o.   Zagreb, Buzinski prilaz 10, the processing and billing service (credit or debit card), the contract partner of the Health From Nature s.r.o.  and the Personal Data Processing Entity. For this purpose, the Buyer’s personal information (Buyer’s name, Buyer’s name, buyer’s details) are temporarily stored at Corvus INFO d.o.o. Zagreb, Buzinski prilaz 10, which stores this data in accordance with PCI DSS certification, the highest level of protection and retention of confidential data. Buyer activates the processing and billing process by confirming (clicking) the “pay” link.

Health From Nature s.r.o.  does not at any time dispose, collect or process any personal data entered for the processing and billing of the card. Clients are advised to be informed about processing of personal information by Corvus INFO d.o.o.  on the Internet site where the payment process takes place.

The “Pay Now” option is an option where Buyer gives a special “click” option to the specially marked “Remember My Data” field, which agrees to activate this option that will allow him not to enter when he or she purchases his data but to his / her privilege for the Corvus system INFO doo At any time, the buyer can delete the stored data in this “Buy Now” option by moving the tag from “I want to use my saved dana“ which agrees to activate this option, which allows him not to enter any of his purchases at any time but to his / her privilege for the Corvus INFO d.o.o system. At any time, the buyer has the ability to delete the stored data in this “Buy Now” option by moving the tag “I want to use my stored quick purchase card” to “My profile” after which the saved data will be deleted by Corvus INFO d.o.o. and the Purchaser will re-enter the data independently on the next purchase.

 

Health From Nature s.r.o. notifies the Buyer of the above claim to “Buy Now” to Corvus INFO d.o.o. does not store a security code (CVV) with a (debit, credit) customer card. CVV is a three-digit or four-digit number that the Customer separately registers when making a payment process. That number will still be included as an additional security check by the Buyer. Health From Nature s.r.o. d.o.o. therefore warns Buyer to take care of the data stated on the card that these data would not be available to third parties and that they would not be misused.

The Health From Nature s.r.o. website enables customers to pay via Corvus Wallet. Corvus Wallet is a separate payment and card payment service owned by Corvus INFO d.o.o.

In order for the buyer to use this service, he must register in the purchase process or be previously registered with Corvus Wallet.

Health From Nature s.r.o. does not at any time have access to, collect or process personal data entered for processing and billing through Corvus Wallet. Clients are advised to inform Corvus INFO d.o.o about processing Corvus Wallet personal information. on the Internet site where the payment process takes place.

The period in which the personal data will be stored

Health From Nature s.r.o. stores the personal data of the Registered Buyers of the healthfromnature-shop.com Internet Sites for the period until the purpose of the processing is achieved, namely the period until the moment of active registration and six months after the Customer’s registration is terminated, in which period any previous claims will be resolved. Health From Nature s.r.o. stores the personal information of the Registered Users of Products and Actions Notifications for the period until the purpose of processing is reached, from the period up to the time of active registration.

Access and correction of personal information

The Buyer and the User at any time have the option of accessing their personal information by registering on the page and accessing the “My Profile” where the Buyer can revise his personal information shared with the Health From Nature s.r.o.. Buyer and User may request and obtain from the Health From Nature s.r.o. complete information on personal data stored and correction of the same by sending an e-mail to the mail address of the Personal Data Protection Officer: sales@healthfromnature-shop.com.

Deleting Personal Data (Right to Forget)

Customer and the User have the right at any time to request the deletion of personal data (right to forget). The Buyer can do this by requesting the mail address of the Personal Data Protection Officer sales@healthfromnature-shop.comand the data will be deleted without delay. The user has the possibility to submit a request for deletion in any notification he receives from Health From Nature s.r.o. via mail or can send an e-mail to the mail address of the Personal Data Protection Officer sales@healthfromnature-shop.comin which he states that his personal data are deleted. Right to Objection

If, despite all the protection measures taken, you feel that you have the grounds for complaint, contact the mail address of the Personal Data Protection Officer sales@healthfromnature-shop.com. Of course, you have the right to file with the Personal Data Protection Agency.

Security measures for the protection of personal data

The collected data are in electronic form and protected by an SSL certificate that encrypts the data and thus ensures that the communication between the customer’s computer, the user and the Health From Nature s.r.o. is carried out with a secure protocol. Data protection takes seriously and takes various precautions to protect your personal data. Unfortunately, no data transfer over the Internet, or any wireless network, can be 100% secure. As a consequence, although Health From Nature s.r.o. carries out reasonable safeguards for data protection, it can not guarantee the protection of any information transmitted to or from the Health From Nature s.r.o. web site and is not responsible for the actions of any third party receiving such information. The team can decide to store personal data with EU service providers only exceptionally outside the EU. This will only be done if there is a European Commission decision on adequacy for that country and if the contractual guarantee is met and that the binding regulations on the protection of personal data are complied with.

Change Privacy Statement

This Privacy Statement may be modified at any time by the publication of the amended Privacy Policy Statement at the healthfromnature-shop.com Web site. Therefore, Health From Nature s.r.o.  invites Buyers and Users to periodically review this Privacy Statement for which new changes will be marked if they have been in the previous period. If Customer or Customer fails to comply with this Statement of Privacy, we direct Customer and Customer to leave and do not access or use the healthfromnature-shop.com Website Change Privacy Statement comes into force immediately after being posted on the web site healthfromnature-shop.com Continuation of Use of the Website Health From Nature s.r.o.  by Buyer and Beneficiary upon the entry into force of the Amendment implies that the Buyer and the User confirm and accept the amended Privacy Statement.

Rules on handling “cookies”

Cookies and other tracking technologies can be used on the Health From Nature s.r.o. web site in a variety of ways, for example to make the Website an Health From Nature s.r.o. function for traffic analysis or marketing purposes.

Cookie is a small-size data that a web site stores in a computer or mobile device of a visitor. The cookie allows the site to “remember” visitors’ actions from previous visits. Most browsers allow the use of cookies, but users can delete them at any time or set a ban on storing them in the browser. The most common reasons for using cookies are: visitor identification, memory of specific user preferences, help with entering information already entered during previous visits, gathering analysis data, and promotional campaigns.

Cookies can be classified as:

Temporary cookies are stored on your computer and are automatically deleted after you close your web browser. Allow the website to get temporary information, such as comments or shopping cart status.

Persistent cookies – Remain in your web browser after closing and usually have an expiration date. healthfromnature-shop.com uses durable cookies to facilitate access to registered users. They store information such as username and password, which allows you to use the “remember me” functionality when signing in so that you do not have to enter a username and password each time you visit healthfromnature-shop.com.

The first page cookie – they come from the web site you’ve visited and can be temporary or permanent. Allow web sites to build the data they use when a user visits the site again. Third Party Cookies – There are several external services that save cookies (Facebook, Instagram, Google Analytics, and AdWords) to a user.

These cookies are not posted by healthfromnature-shop.com, and are mostly used to help interpret user behavior and marketing purposes.

What options are available for you?

In search engine settings such as Internet Explorer, Safari, Firefox, or Chrome, you can specify which cookies you want to accept and which you will decline. The location you can find settings depends on the type of your browser. Use the “help” options in your browser to find the settings you need.

If you choose not to accept certain cookies, you may not be able to use certain functions on the healthfromnature-shop.com Web site.

 

Health From Nature s.r.o.

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